Legal

Privacy Policy

Last updated: 30 October 2026

This policy explains what personal information Global Packaging Network ("GPN", "we", "us") collects through this website (globalpackagingnetwork.com) and the GPN application (app.globalpackagingnetwork.com), and how we use it. It is written to meet India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

Who we are

Global Packaging Network is operated by Rajesh Modhvadia, Founder, Global Packaging Network, India. We provide packaging cost-calculation tools, a directory of packaging suppliers and related services. Under Indian law we are the data fiduciary for the personal data described here — we decide why and how it is used. For anything in this policy, contact us at contact@globalpackagingnetwork.com.

What we collect

• Contact form. Name, email address, optional company name and your message. This is delivered to us by email and is not stored in a website database.
• App accounts. The app uses Google sign-in. When you sign in we receive your name, email address and profile picture from Google, and we store your account details, role and module access, together with the content you create in the app (cost models, quotes, supplier listings) and your GPN Academy course progress and quiz scores.
• Your company profile. To produce your quotations and invoices the app stores the business details you enter: contact person, company name, email, mobile, address, country and state, and — if you choose to add them — a company logo image, tax registration number, applicable tax name and rate, bank details and standard invoice terms. These are used to fill in the documents you generate. Bank details are only printed on an invoice when you choose to include them at the time you generate it.
• GPN Deals. When you post a deal or a Wanted requirement we store what you enter, including photos and, for brand-printed packaging, the brand owner's permission document. Approved posts are published on this website for anyone to see, with your company name but never your phone number or email address. Signed-in GPN users can see your phone number and WhatsApp on a deal only if you leave "Show my phone and WhatsApp" on for that deal; you can switch it off at any time. The permission document is seen only by you and GPN. If you report a deal on this website, we receive the reason, any details you write and, if you give it, your email address, by email.
• Packaging Updates. When you post news about your company (a new machine, an award, an expansion and so on) we store what you enter, including photos and any link you add. GPN checks every update before it goes live; approved updates are published on this website for anyone to see, with your company name and the details you entered, but never your name, phone number or email address. GPN may also publish updates about a company from public news sources, marked "Curated by GPN" with a link to the source. You can edit or delete your own updates at any time, and they are removed if you delete your account.
• Payments. In-app payments (account activation and calculator subscriptions) are processed by Razorpay on their hosted checkout. Your card, UPI or bank details go to Razorpay directly and never reach us; we receive and store the transaction outcome — payment and subscription identifiers, the amount, the date, the type of payment method used (for example UPI or card), the email address you gave at checkout, and what the payment unlocked — to operate your access, keep billing records and let you download a receipt for each payment from My Profile. Razorpay processes your payment data under its own privacy policy.
• Inquiries you post. Anyone with a GPN account can post an inquiry without paying. What you write — the title, description, quantity, product categories, where you need the goods, and any file you attach — is shown to packaging suppliers whose listings match those categories, so that they can reply to you. Your name, phone number and email address are not shown on it, and on a free account they are not published anywhere in the app at all; suppliers reply inside GPN and the conversation stays there. Replies, and the messages you exchange under them, are visible to you, to that one supplier, and to GPN staff. You can close an inquiry at any time, which stops new replies, or delete it, which removes it and its replies.
• Directory listings compiled from public sources. So that the Packaging Directory is useful from the day you join, it also contains listings for packaging companies that are not yet GPN members, compiled from public trade sources such as exhibitor lists and trade directories. We record where each one came from. These listings are shown only to signed-in members with an activated account — never on this website and never to search engines. Personal contact details on a listing for a company that is not yet a GPN member — contact person, phone, email, website and street address — are not shown to anyone except GPN staff. If a member sends an enquiry to such a company, we may contact that company by email or WhatsApp to tell them, and invite them to join and reply.
• Removing a listing compiled from public sources. If your company appears in the Packaging Directory and you would rather it did not, you can ask us to remove it without creating an account, using the "Request removal" link on the listing or in any message we send you. We review removal requests within 72 hours, take the listing down, and do not add that company again. The same link reports anything that is wrong on a listing. You can also email us at the address at the top of this page.
• Public profile pages. A GPN member can switch on Public profile for their own listing and pick its web address (app.globalpackagingnetwork.com/s/their-chosen-name). For members on a paid plan whose listing an admin has approved, GPN may also switch it on, with a web address based on the company name. Listings in a person's own name are not switched on by GPN. Anyone with the link can open a public profile, without a GPN account. It shows the company details, location, products, images and certificate names the member has chosen to include. It never shows phone numbers, email addresses, contact person names, certificate files or listing stats, and invites visitors to sign in to GPN to make contact. A member can switch Public profile off again at any time, which takes the page down.
• Emails you prepare with Connect. Connect prepares outreach emails for members with Packaging Directory access, but GPN does not send them — each one opens in the member's own mail app and leaves from their own address, so we never see the sent message or any reply. What we store is the record: who sent it, which company it was addressed to, the date, and which template was used. The templates a member writes, and the wording of each prepared email, are stored so that only that member can read them. A supplier who has been contacted is shown the sending company's name and the date — never the message, and never the sender's personal details beyond what the email itself carried to them. A supplier who has asked not to be contacted is never included, and a member may email the same supplier only once in any fourteen days.
• How you use the app. The GPN app records which screens you open and a small number of actions — signing in, saving or reopening a quote, saving a cost model, and searching the directory — using Google Analytics for Firebase. These records are linked to your account, so we can see how the app is actually used and fix what gets in the way. While the app is open, your account record also notes when you last used it, whether that was on the web or the Android app, and which version of the app it was — so we can tell who is on an out-of-date version and help when something does not work. We do not collect an advertising identifier, and we do not use any of this for advertising or share it with advertisers. The website itself uses no analytics service, sets no analytics cookie and carries no third-party tracking script; the only thing it records is described under the Pack Label Ruler below.
• Free directory access for buyers. If you ask for free Packaging Directory access as a buyer, we collect your LinkedIn profile link, designation and the products you are interested in, and use the company email and mobile number in your profile to verify you (we may call or email you). With your consent, your designation and company name — not your name, email or phone — are shown to the suppliers whose directory profiles you visit. You can withdraw that consent at any time in the app; the free access then ends.
  
  GPN may also invite a packaging buyer it finds on LinkedIn. An administrator types the name, designation, company, city and LinkedIn profile link shown on your public profile into a personal invitation link, which we send to you by hand in a LinkedIn message. Only GPN administrators can see those details. If you accept, the same consent described above applies, and the details fill in any empty fields of your profile; you can change them there. If you do not accept, we delete them once the invitation expires after 30 days, or sooner if it is withdrawn.
• The packaging quiz. You can take the quiz and see your score without giving us anything. If you want the breakdown — which questions you got wrong and why — we ask for your name and email address, and we store those together with your scores and which questions you have already been shown. That last part is only so a retake gives you questions you have not seen before. Your progress is remembered by a cookie on the device you took it on; using the same email address on another device joins the two records together.
• The Pack Label Ruler. The calculator asks for nothing at all — no account, no email address, no cookie — and you can use it as often as you like without telling us who you are. Two things are recorded. When you use it we store one anonymous record of what kind of pack was checked, whether it was food, whether the declaration was moulded, the minimum height that came out, which law set it, whether you got as far as a result, and which of the three links beside the result you followed. That record is sent once, as you leave the page. It carries no name, no email address and nothing that links it to you or to any other visit, and it is deleted after 90 days; we use it only to see which parts of the tool people actually reach. Separately, if you ask for the one-page artwork spec sheet, we store the email address you type so we can see who the tool is useful to and get in touch. The PDF downloads straight to your browser — we do not email it to you.
• Quiz badges you choose to share. Nothing about your quiz is published unless you press Get a shareable link on your own result. Doing that creates a page showing your first name, the stage and the score — and nothing else. Not your surname, not your email address, and not which questions you got wrong. Anyone with the link can open it, so treat it as public; it is marked so that search engines do not index it. Email us and we will take a badge down.
• Security and hosting data. Our website and form protection run on Cloudflare, which processes technical data such as IP addresses to serve the site and block abusive traffic (including the Turnstile anti-bot check on our contact form). The app runs on Google Firebase, which processes similar technical data to operate the service.

What we don't do

• We don't sell or rent your personal information.
• We don't run advertising or advertising trackers, on the website or in the app — the app collects no advertising identifier.
• We don't send marketing emails unless you have specifically asked us to. The optional, unticked box on the packaging quiz is the only place we ask, and anything sent on the back of it carries a way to stop it. Otherwise we only reply to messages you send us and provide the service you signed up for.

Why we process your information

We use your personal data only for the purposes described in this policy:

• When you create an account or use the app, you give us your consent to process your data so we can provide the service you asked for — your account, your listings, your quotes and the rest.
• When you send us a message through the contact form or by email, we use it to reply to you and handle any follow-up.
• Technical and security data is used to keep the website and the app working and to protect them from abuse.
• Quiz details are used to show you your own results and progress, and — only if you ticked the box — to tell you about GPN Academy courses.

Where we rely on your consent, you can withdraw it at any time by emailing us or by deleting your account. Withdrawing consent stops further processing; it does not affect what was done before.

How long we keep it

Enquiry emails are kept for as long as needed to handle the enquiry and any follow-up. App account data is kept while your account is active — this is the same whether or not you have ever paid, so a free account that only ever posted an inquiry is kept, and deletable, on exactly the same terms. You can delete your account yourself at any time, from My Profile in the app — this permanently removes your profile, cost models, estimates and quotations, customers and contacts, inquiries, RFQs, your Packaging Directory listing and every file you uploaded. Nothing is retained, apart from transaction records our payment provider is legally required to keep.

Quiz records are kept while they are useful for showing you your own progress. Email us and we will delete yours — you do not need a GPN account for that, and deleting it does not affect any account you do have.

Who else is involved

We use Cloudflare (website hosting, email delivery, bot protection), Google (Firebase hosting, database, authentication, and Gmail for receiving enquiries) and Razorpay (payment processing for in-app purchases and subscriptions). These providers process data on our behalf under their own security and privacy commitments. Your data may be stored and processed outside India, on these providers' servers. We transfer data outside India only as the Digital Personal Data Protection Act, 2023 allows, and never to a country the Government of India has restricted.

Your rights

Under the Digital Personal Data Protection Act, 2023 you can:

• ask for a summary of the personal data we hold about you and how we use it;
• ask us to correct, complete or update it;
• ask us to erase it — you can also delete your account yourself from My Profile;
• withdraw any consent you have given;
• nominate another person to exercise these rights for you if you die or become unable to; and
• have your grievance resolved by us, and, if you are not satisfied with our response, complain to the Data Protection Board of India.

To use any of these rights, email us at contact@globalpackagingnetwork.com.

Grievance Officer

If you have a complaint or concern about how we handle your personal data, contact our Grievance Officer: Rajesh Modhvadia, Founder, Global Packaging Network, India — contact@globalpackagingnetwork.com. We will acknowledge your complaint within 48 hours and resolve it within one month of receiving it.

Changes

If we change this policy we'll update this page and the date at the top.